Payment Methods
What payment methods do you accept?
Promotional Codes
How do I use a promo code?
Can I use more than one promo code?
Orders and Shipment
When will I receive my order?
What is the shipping fee for my order?
Are there any delivery exclusions within Singapore?
Do you have a holiday/festive season delivery policy?
Returns & Exchanges
What is your general return and exchange policy?
What items are ineligible for return or exchange?
How do I start the return process and what are the fees?
Sizing and Fit
How do I find the right size?
Product Care
How should I wash and care for my ZEN & ZEN product?